I will outline a very customer-focused approach to new product development which has resulted in the formation of this group and the tools we are starting to build. Our approach is very collaborative, involving not only potential users of the tools in their development, but also partnering with external experts in building these products, while we focus on our own areas of strength. I will describe 2 new products that will be released this year and also talk a bit about the new project that I am leading.
Dr Lisa Geijtenbeek-Colledge
Product Manager - Performance & Planning - at Elsevier, Amsterdam